VAT Exemptions for Customers with Disabilities | What You Need to Know
- info601081
- Aug 11
- 3 min read
We believe that everyone deserves a bathroom that’s not only beautiful, but safe, accessible and supportive of their needs. If you or a loved one are living with a disability you may be entitled to VAT exemption on a wide range of bathroom products and installation services.
We proudly serve customers across the Central Belt of Scotland, including Glasgow, Edinburgh, Falkirk, Stirling and others. we’re here to help you understand how VAT relief works and how it could save you thousands on your bathroom adaptation.
What Is VAT Relief and Who Can Claim It?
If you’re having your bathroom adapted specifically to meet the needs of people that deal with disabilities., many of the products and services we offer can be zero-rated for VAT. That means you won’t pay the usual 20% tax.

You may qualify if:
You have a long-term physical or mental impairment (such as arthritis, mobility issues, or MS)
You live with a chronic illness
You’re terminally ill and require accessible facilities
You don’t need a doctor’s letter or government paperwork, just a simple VAT exemption declaration, which we’ll provide and help you complete.
What Bathroom Work is VAT Exempt?
The VAT exemption applies to both the supply and installation of equipment and adaptations that are designed to help with your condition. this includes:

Walk-in baths and showers
Level-access wet rooms
Grab rails and fold-down seating
Raised-height toilets
Widened doorways and low-threshold access
Ground-floor bathroom installations
Even associated work, like tiling, floor levelling, plumbing changes, is included if it’s part of the accessible adaptation.
What’s Not Covered?
It’s important to note that not all works are VAT-exempt. The exemption only applies to work related to your disability.
Standard cosmetic upgrades such as:
Decorative tiling
Underfloor heating
Ambient lighting
General redecoration
would not qualify for VAT relief, unless they’re part of an essential adaptation. We’ll always provide a clear, itemised quote so you know exactly what’s included and what’s not.
How We Make It Simple For You
We know VAT paperwork sounds daunting, but don’t worry, we handle this sort of thing every day. When you work with our team, we’ll:
Explain what qualifies for VAT relief
Supply and help you complete the VAT exemption form
Clearly separate VAT-exempt and standard items in your quote
Ensure your installation meets both your needs and current regulations
And of course, we’ll design a functional, stylish bathroom tailored to your personal taste.
Why Disability VAT Relief Matters
VAT exemption can significantly reduce the cost of essential adaptations. For example, a £10,000 accessible bathroom installation could save you nearly £1,700 in VAT — money that can go toward other vital needs or simply stay in your pocket.
Whether you're adapting your own home or supporting a loved one, we're here to make the process as smooth, supportive, and stress-free as possible.
Serving the Central Belt of Scotland
From Edinburgh to Glasgow, Stirling to Falkirk, our expert team at Forazzi is proud to help people across the Central Belt live more safely and comfortably at home.
If you're planning a bathroom renovation and believe you might qualify for VAT relief, get in touch with us today. We'll guide you through the process from start to finish and ensure everything is tailored to your needs without unnecessary costs. Let's make your bathroom work better for you.
